Help Center

We're Here to
Help You

Get support for YouTube subtitle downloads, bulk processing, and account issues. Our team is ready to assist you.

Contact Support

Having trouble with downloads, need technical support, or have a feature request? Our support team is here to help.

Official Support Email[email protected]
Average Response: 24-48h

Email is the most effective way to reach our technical support team. Please include details about your issue for faster resolution.

How We Can Help

🔧

Technical Issues

Download failures, format problems, or website errors. We'll troubleshoot and fix technical issues quickly.

Download not working
Format conversion issues
Browser compatibility
Error messages
💳

Account & Billing

Questions about your account, credits, subscription, or billing. We handle all account-related inquiries.

Credit balance
Subscription management
Payment issues
Account settings
💡

Feature Requests

Have an idea for improving YTVidHub? We love hearing suggestions from our community.

New features
Format support
UI improvements
Bulk processing
📚

How-To Guides

Need help using specific features? We provide step-by-step guidance for all our tools.

Bulk downloads
Playlist processing
Format selection
AI summaries
⚡

API & Integration

Developer questions about integrating with YTVidHub or using our services programmatically.

API access
Rate limits
Integration help
Developer resources
💬

General Inquiries

Any other questions about YTVidHub, our policies, or how our service works.

Service questions
Policy clarification
Partnership inquiries
Media requests

Before You Contact Us

⚡Quick Fixes

  • •Try refreshing the page and clearing your browser cache
  • •Check if the YouTube video has subtitles available
  • •Verify your internet connection is stable
  • •Try using a different browser (Chrome, Firefox, Safari)

📋Include This Info

  • •Your browser name and version
  • •The YouTube URL you're trying to download
  • •Any error messages you see
  • •Screenshots if possible

Still Have Questions?

Check our comprehensive FAQ section for instant answers to common questions.

Visit FAQ→